SHIPPING POLICY
Welcome to the shipping policy of Paul Fellows Art.
I am dedicated to delivering your order to you as quickly, affordably, and safely as possible.
Prints and carefully packaged in sturdy postal tubes via Royal Mail 1st Class tracked/signed to ensure they arrive in perfect condition.
A Royal Mail tracking number will be emailed to you on dispatch.
UK postage: £7 Please allow 2-3 working days delivery from dispatch.
Worldwide: £14 Please allow 5-7 working days delivery from dispatch.
If you have any questions about the shipping policy, please contact me for more information.
IMPORTANT! ORDERING FROM OUTSIDE EU
Please ensure to check for any import taxes before making your purchase.
You may be required to pay customs, excise duty, or import tax. It is the customer’s responsibility to be aware of and cover any additional charges incurred.
Thank you for your understanding.
RETURN POLICY
I want you to be thrilled with your purchase. If you are not completely satisfied, I am here to help.
**Returns Policy** All returns must be posted within 14 days of receiving your product.
Returned items must be undamaged and in new condition.
**Return Process** To initiate a return, please email paulfellowsart@gmail.com to obtain a Return Authorization (RMA) number. Ensure the item is packaged in its original packaging and include your proof of purchase. Please note that you will responsible for all return shipping charges, and I recommend using a trackable shipping method. Any delivery or customs costs are non-refundable.
**Refunds** Once I receive your return and inspect the item's condition, I will process your refund. Please allow up to 14 days from the receipt of your for your return to be processed. You will be notified by email once your return has been completed. Please double-check your shipping address; I cannot accept responsibility for lost items due to incorrect or incomplete addresses.